Fyfe Wilson Ltd

Unit 2, Electro House, Edinburgh Way, Harlow, Essex. CM20 2EG

01279 653333

enquiries@fyfewilson.co.uk

Contact Us

Privacy & Cookies Policy

Last updated: 13/08/2026

This Privacy & Cookies Policy explains how Fyfe Wilson Ltd (“Fyfe Wilson”, “we”, “us” or “our”) collects and uses personal information when you visit our website or contact us through it.

We respect your privacy and are committed to handling personal information responsibly and in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

1. Who We Are

For the purposes of data protection legislation, Fyfe Wilson Ltd is the data controller responsible for personal information collected through this website.

Company name: Fyfe Wilson Ltd
Company number: 00172959
Registered office: Unit 2, Electro House, Edinburgh Way, Harlow, Essex, CM20 2EG
Telephone: 01279 653333
Email: enquiries[at]fyfewilson.co.uk

If you have any questions about this Policy or how we use your personal information, please contact us using the details above.

2. Information We Collect

We may collect personal information that you choose to provide to us, for example when you contact us through our website.

This may include:

  • your name;
  • email address;
  • telephone number;
  • company or organisation name;
  • job title or role;
  • the content of your enquiry; and
  • any other information you choose to provide.

We may also automatically receive limited technical information when you visit our website, such as your IP address, browser type, device type and information about how you use the website.

3. How We Use Your Information

We may use your personal information to:

  • respond to enquiries and requests;
  • communicate with you about our services;
  • provide information you have requested;
  • operate and maintain our website;
  • improve our website and its content;
  • maintain the security of our website and systems;
  • keep appropriate business records;
  • comply with legal and regulatory obligations; and
  • establish, exercise or defend our legal rights where necessary.

We will only use your personal information where we have a lawful basis for doing so.

4. Lawful Basis for Processing

Depending on the circumstances, we may process your personal information because:

  • you have given us your consent;
  • it is necessary for us to take steps at your request before entering into a contract or to perform a contract;
  • it is necessary for our legitimate business interests, provided those interests are not overridden by your rights; or
  • we are required to do so by law.

5. Contact Forms and Enquiries

If you submit an enquiry through our website, we will use the information you provide to respond to you and deal with your enquiry.

We may retain correspondence and enquiry information for a reasonable period where this is necessary for our business records, to manage our relationship with you or to protect our legitimate interests.

Please do not submit sensitive personal information through our website unless we specifically ask you to do so.

6. Sharing Your Information

We may share personal information where reasonably necessary with trusted service providers who help us operate our website or business.

This may include website hosting, IT, security and other technology providers.

We may also disclose information where required by law, to professional advisers, or where necessary to establish, exercise or defend our legal rights.

We do not sell your personal information.

7. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet our legal, accounting or other business requirements.

When information is no longer required, we will securely delete it or anonymise it where appropriate.

8. Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

9. Cookies

Our website uses cookies and similar technologies.

Cookies are small text files that are stored on your device when you visit a website. They help websites function correctly and may also provide information about how a website is used.

Our website is built using WordPress and uses a number of WordPress plugins to provide website functionality, security and performance.

We may use strictly necessary cookies that are required for the website to operate properly. These may include cookies used for website functionality, security or remembering certain preferences.

Where we use any non-essential cookies, such as cookies used for analytics or marketing, we will provide appropriate information and obtain consent where required by law.

You can also control or block cookies through your web browser settings. Please note that disabling certain cookies may affect how the website functions.

10. Third-Party Services

Our website may use third-party services to provide hosting, security, website functionality or other technical services.

Where these services process personal information on our behalf, we take reasonable steps to ensure that appropriate data protection and security arrangements are in place.

Our website may also contain links to third-party websites. This Policy does not apply to those websites, and we recommend checking their own privacy policies before providing them with personal information.

11. Your Data Protection Rights

Under applicable data protection law, you may have rights including:

  • the right to access the personal information we hold about you;
  • the right to ask us to correct inaccurate or incomplete information;
  • the right to ask us to delete personal information in certain circumstances;
  • the right to ask us to restrict how we use your information in certain circumstances;
  • the right to object to certain processing;
  • the right to data portability in certain circumstances; and
  • the right to withdraw consent where we rely on consent to process your information.

These rights are subject to certain legal conditions and exemptions.

If you wish to exercise any of your rights, please contact us using the details below.

12. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we have the opportunity to address your concerns.

You also have the right to complain to the Information Commissioner’s Office (ICO), which is the UK’s independent supervisory authority for data protection.

13. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time to reflect changes to our website, our business practices or applicable legal requirements.

Any changes will be published on this page and the “Last updated” date will be amended accordingly.

14. Contact Us

If you have any questions about this Privacy & Cookies Policy or how we use your personal information, please contact:

Fyfe Wilson Ltd
Unit 2, Electro House
Edinburgh Way
Harlow
Essex
CM20 2EG

Telephone: 01279 653333
Email: enquiries[at]fyfewilson.co.uk

Last updated: 13/08/2026